At Supportek, our focus on customer service and satisfaction doesn’t end with the equipment sale. We offer a variety of service plans for both current and legacy Powerware products, to ensure maximum uptime and preservation of investment for our valued customers.

Services Offered For Current Powerware Products:

- 7x24 Emergency Service/Corrective Maintenance
- UPS Preventive Maintenance (link to prevent.pdf)
- Battery Preventive Maintenance
- Remote Monitoring
- Web Access to account information
- Monthly UPS evaluation and performance report
- Annual Power Protection Audit
- Standard 8 hour response time/ Optional 4
   hour response time
- 7x24 Technical Support/ 7x24 Dispatch
- Service Priority
- Discounted Spare Parts and Additional Services

Services Offered For Powerware Legacy Products:

Battery Services
- Battery Preventive Maintenance
- System Battery Cabinet Update
- Full Battery Coverage
- ProActive Battery Coverage

Miscellaneous Powerware Services
- Powerware Spare Parts Kit
- Product Modifications

Services for IPM Current and Legacy Products
Services for Deltec Products
Intergy DC System Service
Multi-Vendor Services

To purchase a Service contract, please contact Jaime McGee at Jaime@supportek.com or (303) 892-6500 ext. 9777